Joining GMH

Where some mortgage companies promise results and support, GMH Mortgage delivers in a multitude of ways. From a strategically creative and versatile marketing team to a hands-on dedicated processing and operations group, you’ll have direct access to a support network unlike anywhere else.

Who We Are

Lending in 23 States
Local Offices
200+ Employees
Years of Business

Why Are So Many Loan Officers Joining GMH Mortgage?

We know how to keep our loan officers happy, and we know how to support their business growth.

Concierge On-Boarding Experience
Unparalleled Growth Opportunities
Personalized Marketing
Enterprise CRM
Industry-Leading Operations
Award-Winning Culture

Why GMH Is A Unique Company

Culture
Every day the family at GMH Mortgage strives to provide a world-class, five star experience to all of our valued customers and partners. We achieve this by always putting the customer first - not just in statement, but in practice. When you join GMH Mortgage, you’ll instantly be part of our family, and understand how we build loyalty, dedication and trust throughout our organization, with honesty, expertise and opportunistic thinking and execution.
Service
With in-house underwriting and a superior reputation for smooth and efficient closings, our service to our borrowers is second to none. Our processors consistently provide loan packages days before settlement and are in constant communication with all parties on a daily basis to ensure all expectations are exceeded throughout the process.
Marketing Support
Our dedicated in-house marketing team provides all of our loan officers with strategic and creative collateral and campaigns to separate themselves from the competition, while also benefitting referral partners. Customized websites, in-market events, press releases, presentations, giveaways and an automatic outbound campaign platform keep you front of mind consistently and constantly with new leads, borrowers and partners. From conception to completion, GMH’s marketing department can develop and execute on anything needed to build your brand and your business.

What Our GMH Loan Officers Are Saying

James Citrone | Branch Manager
“GMH Mortgage has been by far the best mortgage company I have worked for in my 21-year career in the industry. The management team has created and fostered a transparent, can-do, family-oriented culture that from day one was evident in every single department which made the transition seamless and productive. When you add to the culture best in class service levels, technology, products and pricing, it’s no surprise that we have experienced record-breaking growth since joining GMH Mortgage Services. It is a pleasure to , once again, look forward to coming to work every day.”
Brian Mahoney | Regional Manager
“The most difficult part in moving to a new company is moving your pipeline. Because of the ease of using the systems and the incredible support offered with both operations and sales management, I didn’t miss a beat. I closed my first loan three weeks after my start date, closed $1.9M in my first full month, and over $4M in my second full month. I have never experienced such a seamless ramp-up.”
Greta Slagill | Senior Loan Officer
“I joined the GMH Mortgage team four years ago as a brand new loan officer – never been in the business before. GMH Mortgage matched everything I was looking for in a company: awesome culture, great leadership and teamwork, combined with great products and 100% commitment to the client and employees. I can honestly say I love going to work every day and much of that feeling is because I work for a wonderful company that fully supports me and my business.”
Todd Hennessy | Regional Manager
“I joined GMH Mortgage in October 2014 and can honestly say it’s the best career decision I have made. Being with my former company for 13 years, I had a certain comfort level and there was a fear of the unknown in making a move. After meeting with the leadership team, I was convinced GMH was the right company to provide the support I needed to truly grow my business and take my career to the next level. Since becoming a part of the GMH Family, I have had my best year ever in mortgage loan originations volume and am building the team I’d always envisioned. I look forward to a long and prosperous career with GMH Mortgage and highly recommend our organization to anyone looking to grow their business.”
Wayne Angelo | Branch Manager
"In my almost 30 years in the mortgage industry, GMH Mortgage has the best culture and is the best service provider I have experienced. I am very glad to be a part of this company and consider it the best move I have made in the mortgage business. In the mortgage industry, sometimes the recruiting process can be misleading and the reality of joining a team looks different from the promises made. Here at GMH, what is presented is reality and maybe even a bit better. GMH Mortgage treats its employees like family while also investing in their successes with training and initiatives to develop us professionally and personally. They truly care about fulfillment, customer service and experience, employee satisfaction and happiness, and workplace culture. GMH is a rare find in the mortgage industry."
Ed Moloney | Branch Leader
"I’ve been working in the mortgage business for the past 14 years, and must say that in my last 4 years here with GMH I have worked with some of the best operations people in the industry. Our team here is consistently focused on client satisfaction, which keeps my clients happy and passing referrals along to their friends, family, and co-workers. The fact is that in the mortgage business, we are all selling the same end-goal, a loan to purchase or refinance a house. In order for us loan officers to standout amongst the big banks and thousands of other LO’s we need to streamline the process and keep it client focused. GMH is able to do this because we constantly educate our staff and stay committed to our client’s needs."

Ready to Join the GMH Mortgage Team?

Browse our available openings below and submit your resume to mortgagecareers@gmhmortgage.com.

Available Openings

For more information about available openings at GMH Mortgage Services LLC, please call 610.624.9016 or email mortgagecareers@gmhmortgage.com.

Closer

GMH Mortgage Services has an immediate opening for a Closer at our Conshohocken location.

Essential Job Functions:

• Ability to review title policies, tax certificates, homeowners’ policies and loan fees for compliance
• Understanding of the TILA-RESPA Integrated Disclosure rules and procedures
• Experience closing loans with a wide array of loan programs, investors, and government agencies
• Strong customer service and communication skills
• Ability to multitask and handle a high volume of productivity in a fast-based environment
• Working knowledge of the documentation in Disclosure and Closing Packages

Job Requirements/Qualifications:

1. BS in Finance or other business related concentration or equivalent work experience
2. 2-4 years mortgage experience
3. Must be highly organized and able to work independently
4. Good communication skills

If you take pride in providing the highest level of customer service to both internal and external customers while maintaining quality of work and service level expectations, we would love to hear from you!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Customer Service Specialist/Servicing Analyst

GMH Mortgage Services has immediate opening for a Customer Service Specialist/Servicing Analyst at our Conshohocken, PA Location.

Responsibilities:

• Responsible for timely management of incoming borrower calls and emails through the Customer Service and Servicing mailboxes
• Manage customer complaints, provide appropriate solutions and alternatives within acceptable time limits, follow up to ensure resolution and keep records of customer interactions
• Take the extra mile to engage customers and exceed expectations
• Prepare and send interim servicing statements, good bye letters, and late notices to borrowers
• Receive borrower mortgage payments, log into record system, and deliver to Accounting for processing
• Manage payments to third parties from escrow accounts (taxes/insurance)

Job Requirements/Qualifications:

• College degree or equivalent work experience
• 1-2 years previous customer service background
• Mortgage Industry Experience a huge plus
• Proficiency in Microsoft Office

If you take pride in providing the highest level of customer service to both internal and external customers, we would love to hear from you!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Disclosure Analyst

GMH Mortgage Services has immediate opening for a Disclosure Analyst at our Conshohocken, PA Location.

The Disclosure Analyst is responsible for reviewing and accepting all new residential loan applications, initial 3-day disclosures and updating loan origination system, and then forwarding the complete application to the borrower. The Disclosure Analyst is also responsible for loan file validation including RESPA/TILA disclosures and other regulatory requirements and for re-disclosing when the loan has a qualifying change of circumstance.

GMH Mortgage Services LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

Essential Job Functions:

• Ensures accuracy and compliance with GMH and/or regulatory requirements
• Responsible for monitoring RESPA change report and re-disclosing, if required
• Notify and discuss incomplete loan packages with the Account Executive to resolve discrepancies and complete the application.

Job Requirements/Qualifications:

• High School Diploma or equivalent work experience
• Organized
• High level of understanding in regards to RESPA and TILA
• Ability to communicate effectively
• Regular and consistent attendance and dependability
• May be required to work overtime depending on volume

If you take pride in providing the highest level of customer service to both internal and external customers, we would love to hear from you!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Loan Officer Assistant/Processor - Dorchester, MA

GMH Mortgage Services has immediate opening for an experienced Loan Officer Assistant/Processor at our Dorchester, MA Location. Our experienced mortgage professionals are dedicated to client satisfaction.

The Mortgage Loan Officer Assistant/Processor is responsible for processing mortgage loan applications received from brokers or loan officers from end-to-end, including loan set-up, preparation of compliance disclosure documents, submission of file and trailing documents to underwriting, clearing conditions relative to specific lending authority, managing the clear-to-close processing of the file and other duties as assigned by the manager. GMH Mortgage Services LLC emphasizes a team approach that is consistent with fulfilling company objectives.

Essential Job Functions

1. Review products, pricing policies, updates, policies/procedures and announcements
2. Track and review all incoming registrations and locks
3. Review conditions and trailing documents as they are received
4. Process service requests by managing the website or email requests and customer feedback
5. Review compliance documents and prepare appropriate disclosures
6. Check for accuracy of all compliance metrics, outlined in the Policies and Procedures Manual
7. Review borrower’s identity as verified via the credit report, outlined in Section 326 of the U.S. Patriot Act
8. Order/Review Flood Certification to ensure Flood Notification is sent and tracked
9. Submit conditions to underwriting. Once reviewed/approved, ensure condition is cleared and the broker or customer is notified of remaining outstanding stipulations. Clear conditions as authorized
10. Review Fee Sheet, Lock Confirmation, Commitment, Document Expirations, Condo Approvals and all Underwriting and/or Investor Requirements relative to the Loan Approval Decision
11. Process the verbal VOE in accordance with policies and procedures
12. Respond timely and accurately to all Quality Control and Compliance Finding Reports
13. Provide highest level of customer service to both our internal and external customers
14. Achieve benchmarks in all key areas of compliance, customer service and production
15. Strive to achieve all forecasted production goals, while maintaining quality of work and service level expectations

Job Requirements/Qualifications:

• A minimum of two (2) years mortgage processing experience in a retail mortgage banking environment.
• Experienced taking mortgage applications
• Must possess excellent interpersonal, organizational, communication (written and oral), and telephone etiquette. Position requires working knowledge of computers to include MS Outlook, Word, and Excel.
• Licensed to Originate preferred

If you strive to achieve all forecasted production goals, while maintaining quality of work and service level expectations, take pride in providing the highest level of customer service to both internal and external customers, we would love to hear from you!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Mortgage Loan Officer Assistant - Flexible Location

GMH Mortgage Services has immediate opening for an experienced Mortgage Loan Officer Assistant. Location is flexible but would prefer someone to work out of our York or Camp Hill, PA locations.

The Mortgage Loan Officer Assistant’s primary role is to act as a liaison between Loan Officer, borrower and operation departments to provide best-in-class customer experience for our borrower and partners. GMH Mortgage Services LLC emphasizes a team approach that is consistent with fulfilling company objectives.

Essential Job Functions

1. Assist in the collection of borrower information and documentation required for a complete loan application.
2. Be knowledgeable of products, pricing policies, updates, policies/procedures and announcements to assist Loan Officer and Borrower during the origination process.
3. Run AUS (LP and/or DU) on incoming registrations and clearly manage expectations to all involved parties.
4. Manage leads and applications, contact database, and closing/event calendar.
5. Review pipeline and reports regularly to ensure timelines are being met, communicate outstanding conditions and status updates to Borrowers and/or Loan Officer.
6. Provide highest level of customer service to both our internal and external customers, responding timely and accurately to all inquiries.
7. Check for accuracy of all compliance metrics, outlined in the Policies and Procedures Manual

Job Requirements/Qualifications:

• The successful candidate will be very organized, able to manage several competing priorities in a fast-paced environment while maintaining a positive attitude.
• Must have effective communication skills, be able to listen and seek clarification as necessary, and act promptly to fulfill customer needs.
• Must be extremely dependable and accountable to internal and external customers/partners.
• Minimum 2 years mortgage experience
• Proficient in Microsoft Office and comfortable with mortgage origination software

If you strive to achieve all forecasted production goals, while maintaining quality of work and service level expectations, take pride in providing the highest level of customer service to both internal and external customers, we would love to hear from you! Please send your resume directly to Amy Love at alove@gmhmortgage.com.

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Mortgage Loan Officer - Retail

GMH Mortgage Services offers “Mortgage Banking as it was meant to be.” Our experienced mortgage professionals are dedicated to client satisfaction and growing their purchase book of business, while maintaining refinance transactions through a historically low-rate market.

GMH Mortgage Services has immediate openings nationwide for the Mortgage Loan Officer position. Positions available nationwide, inquire within.

The primary function of a Loan Officer is to develop new business opportunities through a variety of marketing channels, leveraging existing network, and cultivating new realtor relationships while delivering the highest level of customer service to both client and consumer.

Responsibilities include negotiating loan terms with prospective clients, setting proper expectations with the borrower with respect to processing of their file, providing education on the loan process, and effectively interacting with other departments within the organization to ensure the loan is closed in a timely manner every time.

ESSENTIAL JOB FUNCTIONS:

• Developing and fostering long-term relationships with borrowers and sources of referrals (i.e. realtors, financial advisors) to develop business and achieve performance goals.
• Communicating effectively with borrowers in order to better understand their goals and, ultimately, deliver a solution to meet those needs.
• Advising customer on loan products based on borrower’s specific needs and financial circumstances.
• Guiding the borrower through the application process and delivering an application that is comprehensive and accurate based on thorough pre-qualification.
• Adapting quickly to a fast paced environment while still maintaining high level of attention to detail.
• Possessing a fundamental knowledge of the various loan products available to the borrower.
• Collaborating with colleagues assigned to the file in order to continue moving the loan file through the process to underwriting and closing.
• Staying up to date on the various loan products that are available along with the corresponding underwriting guidelines impacting those products.
• Handling customer complaints proactively and taking action to determine an appropriate resolution.
• Willingness to contribute suggestions and ideas in order to improve the overall production of the team.
• Staying up to date on all education requirements, training and maintaining the appropriate mortgage licenses.
• Striving to achieve all forecasted production goals, while maintaining quality work and service level expectations.
• Providing the highest level of customer service to both internal and external customers.

QUALIFICATIONS:

• High School Diploma or minimum 3 years mortgage loan originations experience
• Purchase-centric mortgage loan production
• Minimum prior year closed loan production of $12M+
• Aptitude for business development and successful implementation strategies
• Analytical and strategic planning skills
• Customer-first orientation
• Thorough knowledge of FNMA, FHLMC, FHA, VA, GMNA, mortgage insurer guidelines, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws
• Self-motivated, flexible, and adaptable
• Work ethic based on honesty and integrity

If you are looking to leverage your established professional relationships and referral network, elevate your career with a focus on growing purchase business, work in a challenging and rewarding job, and take pride in providing the highest level of customer service to customers, we would love to speak with you today!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Producing Branch Manager - Retail Lending

GMH Mortgage Services offers “Mortgage Banking as it was meant to be.” Our experienced mortgage professionals are dedicated to client satisfaction and growing their purchase book of business, while maintaining refinance transactions through a historically low-rate market.

GMH Mortgage Services has an immediate opening in Ohio for the Producing Branch Manager position. This role is primarily targeted in the Columbus, Cincinnati, and Dayton markets.

We are looking for an experienced branch manager with current production and a sales team or the experience and desire to recruit and build a productive sales team.

The primary function of a Producing Branch Manager is to develop new business opportunities through a variety of marketing channels, leveraging existing network, and cultivating new realtor relationships while delivering the highest level of customer service to both client and consumer.

Responsibilities include negotiating loan terms with prospective clients, setting proper expectations with the borrower with respect to processing of their file, providing education on the loan process, and effectively interacting with other departments within the organization to ensure the loan is closed in a timely manner every time.

The Producing Branch Manager will function in a recruiting capacity, leveraging their network within the industry to obtain high-quality loan officer referrals in target markets within Ohio.

Essential Job Functions:

• Developing and fostering long-term relationships with borrowers and sources of referrals (i.e. realtors, financial advisors) to develop business and achieve performance goals in originations.
• Developing and fostering long-term relationships with sources of referrals (i.e. realtors, financial advisors, builders) to obtain referrals of top talent mortgage loan officers.
• Collaborate with Recruiting and Human Resources departments on sourcing strategy and interviewing, as well as the offer, negotiations, and hiring initiatives.
• Mentor and coach sales team.
• Communicating effectively with borrowers in order to better understand their goals and, ultimately, deliver a solution to meet those needs.
• Advising customer on loan products based on borrower’s specific needs and financial circumstances.
• Guiding the borrower through the application process and delivering an application that is comprehensive and accurate based on thorough pre-qualification.
• Adapting quickly to a fast-paced environment while still maintaining high level of attention to detail.
• Possessing a fundamental knowledge of the various loan products available to the borrower.
• Collaborating with colleagues assigned to the file in order to continue moving the loan file through the process to underwriting and closing.
• Staying up to date on the various loan products that are available along with the corresponding underwriting guidelines impacting those products.
• Handling customer complaints proactively and taking action to determine an appropriate resolution.
• Willingness to contribute suggestions and ideas in order to improve the overall production of the team.
• Staying up to date on all education requirements, training and maintaining the appropriate mortgage licenses.
• Striving to achieve all forecasted production goals, while maintaining quality work and service level expectations.
• Providing the highest level of customer service to both internal and external customers.

Qualifications:

• High School Diploma or minimum 3 years mortgage loan originations experience
• Current production with existing pipeline
• Current sales team direct reports or experience leading sales team with desire to build while serving in a personal production capacity
• Purchase-centric mortgage loan production
• Minimum prior year personal closed loan production of $12M+
• Aptitude for business development and successful implementation strategies
• Extensive network of real estate and mortgage industry professionals
• Analytical and strategic planning skills
• Customer-first orientation
• Thorough knowledge of FNMA, FHLMC, FHA, VA, GMNA, mortgage insurer guidelines, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws
• Self-motivated, flexible, and adaptable
• Work ethic based on honesty and integrity

If you are looking to leverage your established professional relationships and referral network, elevate your career with a focus on growing purchase business, work in a challenging and rewarding job, and take pride in providing the highest level of customer service to customers, we would love to speak with you today!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

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