Joining GMH

Where some mortgage companies promise results and support, GMH Mortgage delivers in a multitude of ways. From a strategically creative and versatile marketing team to a hands-on dedicated processing and operations group, you’ll have direct access to a support network unlike anywhere else.

Who We Are

Lending in 32 States
Local Offices
Experienced Loan Officers
Years of Business

Why Are So Many Loan Officers Joining GMH Mortgage?

We know how to keep our loan officers happy, and we know how to support their business growth.

Concierge On-Boarding Experience
Unparalleled Growth Opportunities
Personalized Marketing
Enterprise CRM
Industry-Leading Operations
Award-Winning Culture

Why GMH Is A Unique Company

Culture
Every day the family at GMH Mortgage strives to provide a world-class, five star experience to all of our valued customers and partners. We achieve this by always putting the customer first - not just in statement, but in practice. When you join GMH Mortgage, you’ll instantly be part of our family, and understand how we build loyalty, dedication and trust throughout our organization, with honesty, expertise and opportunistic thinking and execution.
Service
With in-house underwriting and a superior reputation for smooth and efficient closings, our service to our borrowers is second to none. Our processors consistently provide loan packages days before settlement and are in constant communication with all parties on a daily basis to ensure all expectations are exceeded throughout the process.
Marketing Support
Our dedicated in-house marketing team provides all of our loan officers with strategic and creative collateral and campaigns to separate themselves from the competition, while also benefitting referral partners. Customized websites, in-market events, press releases, presentations, giveaways and an automatic outbound campaign platform keep you front of mind consistently and constantly with new leads, borrowers and partners. From conception to completion, GMH’s marketing department can develop and execute on anything needed to build your brand and your business.

What Our GMH Loan Officers Are Saying

James Citrone | Branch Manager
“GMH Mortgage has been by far the best mortgage company I have worked for in my 21-year career in the industry. The management team has created and fostered a transparent, can-do, family-oriented culture that from day one was evident in every single department which made the transition seamless and productive. When you add to the culture best in class service levels, technology, products and pricing, it’s no surprise that we have experienced record-breaking growth since joining GMH Mortgage Services. It is a pleasure to , once again, look forward to coming to work every day.”
Brian Mahoney | Regional Manager
“The most difficult part in moving to a new company is moving your pipeline. Because of the ease of using the systems and the incredible support offered with both operations and sales management, I didn’t miss a beat. I closed my first loan three weeks after my start date, closed $1.9M in my first full month, and over $4M in my second full month. I have never experienced such a seamless ramp-up.”
Greta Slagill | Senior Loan Officer
“I joined the GMH Mortgage team four years ago as a brand new loan officer – never been in the business before. GMH Mortgage matched everything I was looking for in a company: awesome culture, great leadership and teamwork, combined with great products and 100% commitment to the client and employees. I can honestly say I love going to work every day and much of that feeling is because I work for a wonderful company that fully supports me and my business.”
Todd Hennessy | Regional Manager
“I joined GMH Mortgage in October 2014 and can honestly say it’s the best career decision I have made. Being with my former company for 13 years, I had a certain comfort level and there was a fear of the unknown in making a move. After meeting with the leadership team, I was convinced GMH was the right company to provide the support I needed to truly grow my business and take my career to the next level. Since becoming a part of the GMH Family, I have had my best year ever in mortgage loan originations volume and am building the team I’d always envisioned. I look forward to a long and prosperous career with GMH Mortgage and highly recommend our organization to anyone looking to grow their business.”
Wayne Angelo | Branch Manager
"In my almost 30 years in the mortgage industry, GMH Mortgage has the best culture and is the best service provider I have experienced. I am very glad to be a part of this company and consider it the best move I have made in the mortgage business. In the mortgage industry, sometimes the recruiting process can be misleading and the reality of joining a team looks different from the promises made. Here at GMH, what is presented is reality and maybe even a bit better. GMH Mortgage treats its employees like family while also investing in their successes with training and initiatives to develop us professionally and personally. They truly care about fulfillment, customer service and experience, employee satisfaction and happiness, and workplace culture. GMH is a rare find in the mortgage industry."
Ed Moloney | Branch Leader
"I’ve been working in the mortgage business for the past 14 years, and must say that in my last 4 years here with GMH I have worked with some of the best operations people in the industry. Our team here is consistently focused on client satisfaction, which keeps my clients happy and passing referrals along to their friends, family, and co-workers. The fact is that in the mortgage business, we are all selling the same end-goal, a loan to purchase or refinance a house. In order for us loan officers to standout amongst the big banks and thousands of other LO’s we need to streamline the process and keep it client focused. GMH is able to do this because we constantly educate our staff and stay committed to our client’s needs."

Ready to Join the GMH Mortgage Team?

Browse our available openings below and submit your resume to mortgagecareers@gmhmortgage.com.

Available Openings

For more information about available openings at GMH Mortgage Services LLC, please call 610.355.8073 or email mortgagecareers@gmhmortgage.com.

Business Development Specialist

GMH Mortgage Services offers “Mortgage Banking as it was meant to be”. Our experienced mortgage professionals are dedicated to client satisfaction.

GMH Mortgage Services has an immediate opening for a Business Development Specialist at our corporate office in Conshohocken, PA. GMH Mortgage Services, LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

The Business Development Specialist is responsible for partnering with designated branch managers in the distributed retail originations channel and operations management to fulfill staffing needs. Typical full-life cycle administrative functions expected.

Essential Job Functions:

• Collaboration with retail branch managers and operations management to fulfill staffing needs and achieve forecasted headcount goals
• Administer automated recruiting pipeline of prospective recruits for all areas within the organization
• Create target call lists for branch managers and manage centralized regional databases
• Manage the recruiting portal within CRM
• Pre-screen and qualify potential candidates and schedule interviews with management
• Coordinate travel and/or hotel accommodations for prospective recruits when necessary
• Create agenda for prospective recruit corporate site visits

Job Requirements/Qualifications:

• A minimum of two (2) years mortgage sales recruiting experience in a retail or correspondent environment
• Strong east coast mortgage sales recruiting experience, primarily in New England and Mid-Atlantic markets, preferred
• Existing recruiting database and established network of industry relationships preferred
• Advanced skills utilizing LinkedIn
• Proficient with social media on all levels
• Proficiency with MS Office and Outlook for email
• Excellent phone and interpersonal skills
• Energetic, task-driven, and self-disciplined

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Compliance Business Support Analyst

GMH Mortgage Services offers “Mortgage Banking as it was meant to be”. Our experienced mortgage professionals are dedicated to client satisfaction.

GMH Mortgage Services has an immediate opening for a Compliance Business Support Analyst at our corporate office in Conshohocken, PA. GMH Mortgage Services, LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

Reporting to the Compliance Officer, the Compliance Business Support Analyst helps ensure overall company compliance with corporate policies & regulatory requirements.

Essential Job Functions:

• Researches regulations by reviewing regulatory bulletins and other sources of information.
• Keeps other departments abreast of requirements by researching regulatory and filing information; writing, communicating, and training guidelines
• Prepares reports by collecting, analyzing, and summarizing information
• Contributes to team effort

Essential Duties and Responsibilities:

• Train business units on process flow as it relates to compliance, as needed.
• Responsible for monthly and quarterly audits and reporting
• Assist compliance support with Compliance/Compliance Department email questions.
• Participate in process flow improvement projects
• Interview various departments to understand and document process flow and relate to the overall compliance management system
• Monitor all social media platforms on a regular basis through surveillance of social media activities and posts on Sales, Third Party Originators and Third Party Service Providers sites for compliance purposes
• Semi-annually compare all employees to LDP/GSA/ELDP lists

Other Duties and Responsibilities:

• Assist Compliance Officer with compliance training
• Assist Compliance Officer with external and internal exams/audits
• Assist Compliance Officer to track complaint responses
• Other duties/responsibilities, as assigned

Job Requirements/Qualifications:

• College degree or equivalent work experience
• Experience with mortgage procedures and workflow
• Excellent writing skills
• Familiarity with mortgage related laws including SAFE ACT, UDAAP, TILA, RESPA, FTC, GLB, FFIEC, ECOA, and CFPB rules and regulations
• Ability to communicate effectively
• Regular and consistent attendance and dependability
• Training Experience
• Interviewing skills to internally gain full understanding of how different departments conduct business to ensure compliance
• Proficient ability to work within all Microsoft applications including Excel, PowerPoint, and Word

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Loan Officer - Direct Sales

GMH Mortgage Services offers “Mortgage Banking as it was meant to be”. Our experienced mortgage professionals are dedicated to client satisfaction and providing a consultative approach to the financial transaction.

The primary function of a loan officer is to develop new business opportunities through a variety of marketing channels, while leveraging an existing network, and delivering the highest level of customer service to the consumer.

Responsibilities include negotiating loan terms with prospective clients, setting proper expectations with the borrower with respect to processing of their file, providing education on the loan process, and effectively interacting with other departments within the organization to ensure the loan is closed in a timely manner every time.

Essential Job Functions:

• Communicating effectively with borrowers in order to better understand their goals and, ultimately, deliver a solution to meet those needs.
• Advising customer on loan products based on borrower’s specific needs and financial circumstances.
• Guiding the borrower through the application process and delivering an application that is comprehensive and accurate based on thorough pre-qualification.
• Possessing a fundamental knowledge of the various loan products available to the borrower.
• Collaborating with colleagues assigned to the file in order to continue moving the loan file through the process to underwriting and closing.
• Staying up to date on the various loan products that are available along with the corresponding underwriting guidelines impacting those products.
• Handling customer complaints proactively and taking action to determine an appropriate resolution.
• Willingness to contribute suggestions and ideas in order to improve the overall production of the team.
• Staying up to date on all education requirements, training and maintaining the appropriate mortgage licenses.
• Striving to achieve all forecasted production goals, while maintaining quality work and service level expectations.
• Providing the highest level of customer service to both internal and external customers.

Qualifications:

• High School Diploma or minimum 3 years mortgage loan originations experience
• Customer-first orientation
• Thorough knowledge of FNMA, FHLMC, FHA, VA, GMNA, mortgage insurer guidelines, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws
• Self-motivated, flexible, and adaptable
• Work ethic based on honesty and integrity

If you are looking to leverage your established professional relationships and referral network, elevate your career with a focus on growing purchase business, work in a challenging and rewarding job, and take pride in providing the highest level of customer service to customers, we would love to speak with you today!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Look us up at www.gmhmortgage.com.

Loan Processor

GMH Mortgage Services offers “Mortgage Banking as it was meant to be”. Our experienced mortgage professionals are dedicated to client satisfaction.

GMH Mortgage Services has an immediate opening for an experienced Loan Processor at our Conshohocken location. GMH Mortgage Services, LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

The primary function of the Loan Processor is to manage the customer relationship from Application and take all necessary steps in accordance with internal policies and procedures to bring the transaction to a clear to close status. This will include reviewing new loans for completeness, efficient use of our Loan Origination System by validating and inputting information accurately. The Loan Processor will work with the customer to obtain and review critical documentation in order to submit to underwriting within determined time frames.

In this position, your responsibilities include but are not limited to:

• Gathering information and taking each file from an application to a clear to closer status.
• Inputting the loan information into our internal system for processing and underwriting.
• Ensuring that all loan documentation is complete, accurate, verified, and complies with company policies and procedures, and with the federal regulations.
• Verifying all loan documentation including compliance documentation, income, credit, appraisal, and title as they are received.
• Pre-Underwriting applications for completeness and then requests items from the appropriate parties.
• Acting as a liaison to the sales team and underwriters

Successful candidates have the following skills and qualifications:

• Ability to work well in a fast paced environment that requires multi-tasking
• Proficient with submissions to AUS systems like DO, LP, and GUS
• Understands the loan parameters of various loan types like FHA, VA, USDA, Conventional
• Understands new and old loan compliance laws like MDIA, Dodd-Frank, TILA, RESPA, ECOA
• Is comfortable with a paperless environment and utilizing technology to fulfill job duties
• Adheres to established turn time, productivity and quality metrics.
• Provides the highest level of customer service to both internal and external customers.
• Achieves benchmarks in all key areas of compliance, customer service and production
• Strives to achieve all forecasted production goals, while maintaining quality of work and service level expectations
• Excellent communications skills

Our Processors are expected to:

• Adhere to service time commitments.
• Maintain an active pipeline of 30 to 40 loans.
• Close approximately 15 to 20 loans per month.

Job Requirements/Qualifications:

• A minimum of two (2) years retail, correspondent, and/or wholesale mortgage experience is preferred
• Bilingual with fluency in Spanish is preferred

If you strive to achieve all forecasted production goals, while maintaining quality of work and service level expectations, take pride in providing the highest level of customer service to both internal and external customers, we would love to hear from you!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Mortgage Loan Officer Assistant

GMH Mortgage Services offers “Mortgage Banking as it was meant to be.” Our experienced mortgage professionals are dedicated to client satisfaction.

The Mortgage Loan Officer Assistant is responsible for assisting in the origination, processing, and closing of loans from end-to-end, including loan set-up, preparation of compliance disclosure documents, submission of file and trailing documents to underwriting, clearing conditions relative to specific lending authority, managing the clear-to-close processing of the file and other duties assigned by the manager.  GMH Mortgage Services LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

ESSENTIAL JOB FUNCTIONS:

  1. Review products, pricing policies, updates, policies/procedures and announcements
  2. Track and review all incoming registrations and locks
  3. Review conditions and trailing documents as they are received
  4. Process service requests by managing the website or email requests and customer feedback
  5. Review compliance documents and prepare appropriate disclosures
  6. Check for accuracy of all compliance metrics, outlined in the Policies and Procedures Manual
  7. Review borrower’s identity as verified via the credit report, outlined in Section 326 of the U.S. Patriot Act
  8. Order/Review Flood Certification to ensure Flood Notification is sent and tracked
  9. Submit conditions to underwriting. Once reviewed/approved, ensure condition is cleared and the broker or customer is notified of remaining outstanding stipulations.  Clear conditions as authorized
  10. Review Fee Sheet, Lock Confirmation, Commitment, Document Expirations, Condo Approvals and all Underwriting and/or Investor Requirements relative to the Loan Approval Decision
  11. Process the verbal VOE in accordance with policies and procedures
  12. Respond timely and accurately to all Quality Control and Compliance Finding Reports
  13. Provide highest level of customer service to both our internal and external customers
  14. Achieve benchmarks in all key areas of compliance, customer service and production
  15. Strive to achieve all forecasted production goals, while maintaining quality of work and service level expectations

PERFORMANCE FACTORS:

  1. Planning/organizing - Ability to organize work, set priorities and make productive use of time
  2. Adaptability - Ability to accept changes in the work environment; manages competing demands and is able to deal with frequent changes, delays or unexpected events
  3. Integrity – Ability to maintain a high level of confidentiality
  4. Communication and Contact – Ability to communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company
  5. Attendance and Dependability – Ability to consistently report to work on time at the scheduled time and is seldom absent. Employee can be depended upon to complete work in a timely, accurate, and thorough matter and is conscientious, about assignments.
  6. Relationships with Others– Ability to work effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.

JOB REQUIREMENTS/QUALIFICATIONS:

• High school diploma or equivalent; minimum 1 year mortgage experience in a retail, correspondent or wholesale mortgage banking environment.   Current knowledge of Fannie/Freddie guidelines is preferred.
• Must possess excellent interpersonal, organizational, communication (written and oral), and telephone etiquette.  Position requires working knowledge of computers to include MS Outlook, Word, and Excel.

LEADERSHIP & ORGANIZATIONAL RESPONSIBILITIES: 

• This position requires ongoing coordination, communication and/or team problem solving within functional areas of work production or service quality.

If you are looking to work in a challenging and rewarding job, and take pride in providing the highest level of customer service to customers, we would love to speak with you today!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Mortgage Loan Officer - Retail

GMH Mortgage Services offers “Mortgage Banking as it was meant to be.” Our experienced mortgage professionals are dedicated to client satisfaction and growing their purchase book of business, while maintaining refinance transactions through a historically low-rate market.

GMH Mortgage Services has immediate openings nationwide for the Mortgage Loan Officer position. Positions available nationwide, inquire within.

The primary function of a Loan Officer is to develop new business opportunities through a variety of marketing channels, leveraging existing network, and cultivating new realtor relationships while delivering the highest level of customer service to both client and consumer.

Responsibilities include negotiating loan terms with prospective clients, setting proper expectations with the borrower with respect to processing of their file, providing education on the loan process, and effectively interacting with other departments within the organization to ensure the loan is closed in a timely manner every time.

ESSENTIAL JOB FUNCTIONS:

• Developing and fostering long-term relationships with borrowers and sources of referrals (i.e. realtors, financial advisors) to develop business and achieve performance goals.
• Communicating effectively with borrowers in order to better understand their goals and, ultimately, deliver a solution to meet those needs.
• Advising customer on loan products based on borrower’s specific needs and financial circumstances.
• Guiding the borrower through the application process and delivering an application that is comprehensive and accurate based on thorough pre-qualification.
• Adapting quickly to a fast paced environment while still maintaining high level of attention to detail.
• Possessing a fundamental knowledge of the various loan products available to the borrower.
• Collaborating with colleagues assigned to the file in order to continue moving the loan file through the process to underwriting and closing.
• Staying up to date on the various loan products that are available along with the corresponding underwriting guidelines impacting those products.
• Handling customer complaints proactively and taking action to determine an appropriate resolution.
• Willingness to contribute suggestions and ideas in order to improve the overall production of the team.
• Staying up to date on all education requirements, training and maintaining the appropriate mortgage licenses.
• Striving to achieve all forecasted production goals, while maintaining quality work and service level expectations.
• Providing the highest level of customer service to both internal and external customers.

QUALIFICATIONS:

• High School Diploma or minimum 3 years mortgage loan originations experience
• Purchase-centric mortgage loan production
• Minimum prior year closed loan production of $12M+
• Aptitude for business development and successful implementation strategies
• Analytical and strategic planning skills
• Customer-first orientation
• Thorough knowledge of FNMA, FHLMC, FHA, VA, GMNA, mortgage insurer guidelines, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws
• Self-motivated, flexible, and adaptable
• Work ethic based on honesty and integrity

If you are looking to leverage your established professional relationships and referral network, elevate your career with a focus on growing purchase business, work in a challenging and rewarding job, and take pride in providing the highest level of customer service to customers, we would love to speak with you today!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

Producing Branch Manager - Retail Lending

GMH Mortgage Services offers “Mortgage Banking as it was meant to be.” Our experienced mortgage professionals are dedicated to client satisfaction and growing their purchase book of business, while maintaining refinance transactions through a historically low-rate market.

GMH Mortgage Services has an immediate opening in Ohio for the Producing Branch Manager position. This role is primarily targeted in the Columbus, Cincinnati, and Dayton markets.

We are looking for an experienced branch manager with current production and a sales team or the experience and desire to recruit and build a productive sales team.

The primary function of a Producing Branch Manager is to develop new business opportunities through a variety of marketing channels, leveraging existing network, and cultivating new realtor relationships while delivering the highest level of customer service to both client and consumer.

Responsibilities include negotiating loan terms with prospective clients, setting proper expectations with the borrower with respect to processing of their file, providing education on the loan process, and effectively interacting with other departments within the organization to ensure the loan is closed in a timely manner every time.

The Producing Branch Manager will function in a recruiting capacity, leveraging their network within the industry to obtain high-quality loan officer referrals in target markets within Ohio.

Essential Job Functions:

• Developing and fostering long-term relationships with borrowers and sources of referrals (i.e. realtors, financial advisors) to develop business and achieve performance goals in originations.
• Developing and fostering long-term relationships with sources of referrals (i.e. realtors, financial advisors, builders) to obtain referrals of top talent mortgage loan officers.
• Collaborate with Recruiting and Human Resources departments on sourcing strategy and interviewing, as well as the offer, negotiations, and hiring initiatives.
• Mentor and coach sales team.
• Communicating effectively with borrowers in order to better understand their goals and, ultimately, deliver a solution to meet those needs.
• Advising customer on loan products based on borrower’s specific needs and financial circumstances.
• Guiding the borrower through the application process and delivering an application that is comprehensive and accurate based on thorough pre-qualification.
• Adapting quickly to a fast-paced environment while still maintaining high level of attention to detail.
• Possessing a fundamental knowledge of the various loan products available to the borrower.
• Collaborating with colleagues assigned to the file in order to continue moving the loan file through the process to underwriting and closing.
• Staying up to date on the various loan products that are available along with the corresponding underwriting guidelines impacting those products.
• Handling customer complaints proactively and taking action to determine an appropriate resolution.
• Willingness to contribute suggestions and ideas in order to improve the overall production of the team.
• Staying up to date on all education requirements, training and maintaining the appropriate mortgage licenses.
• Striving to achieve all forecasted production goals, while maintaining quality work and service level expectations.
• Providing the highest level of customer service to both internal and external customers.

Qualifications:

• High School Diploma or minimum 3 years mortgage loan originations experience
• Current production with existing pipeline
• Current sales team direct reports or experience leading sales team with desire to build while serving in a personal production capacity
• Purchase-centric mortgage loan production
• Minimum prior year personal closed loan production of $12M+
• Aptitude for business development and successful implementation strategies
• Extensive network of real estate and mortgage industry professionals
• Analytical and strategic planning skills
• Customer-first orientation
• Thorough knowledge of FNMA, FHLMC, FHA, VA, GMNA, mortgage insurer guidelines, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws
• Self-motivated, flexible, and adaptable
• Work ethic based on honesty and integrity

If you are looking to leverage your established professional relationships and referral network, elevate your career with a focus on growing purchase business, work in a challenging and rewarding job, and take pride in providing the highest level of customer service to customers, we would love to speak with you today!

GMH Mortgage Services is a member of the GMH family of companies. We offer a competitive benefits package and are an Equal Opportunity Employer.

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